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I am 81 years of age, I have a bad back and I have purchased 3 mattresses from JCPenny's. I have returned two of the mattresses and the third one is sagging as bad as the previous ones.
I've contacted Penny's to come and get this 3rd terrible mattress that I am forced to sleep on and I am being ignored. I would prefer a refund but I was told I have to get mattress replacements because I would not be given a refund. Meantime, my back hurts and I need a better mattress or a refund so that I can find a better mattress somewhere else.
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I have nothing more to add except if anyone can help, please help me to get a decent mattress. I am 81 years old and att this point and time, I have a piece of cardboard in the sagging area of the mattress trying to get support for my back. I want a refund or a better mattress.